Some custom cake orders may require full payment up front, and some orders may be secured with a 50% non-refundable deposit.
We do not offer refunds after an order is placed. However, if your event is cancelled and you notify us prior to making your custom cake, your payment may be used as a credit for another cake within two months of your initial order.
Cake orders placed less than two days in advance are considered rush orders and will incur a $50 surcharge in addition to the price of the cake.
We are not liable for any damage that occurs after your order has been picked up or delivered. If we are responsible for any prior damage or mistakes, we will do everything in our power to remedy this in a timely manner.
Every order is custom and hand made. Decorations are subject to our artistic interpretation. You may provide a photo(s) for inspiration, but we will not duplicate another artist’s work exactly.
Please note that there is a strict 15-minute window for pick up. After 15 minutes, we will leave. You will then have the option to pay for delivery or pick up at our next availability, which may be the following day.
Mon-Sun
10AM – 10PM